Assessment of Computer Mediated Communication Competence: Theory and Application in an Online Environment

Theoretically based factors of computer mediated communication (CMC) competence are analyzed in the context of education for effective use of internet technology in online interpersonal communication and group interaction. An empirical analysis was performed of two versions of a newly developed CMC competence self-assessment measure. The first version of this measure was applied in a paper-and-pencil form and the second version was administered online. A critique and suggestions for the improvement of the CMC competence self-assessment measure are provided alongside an elaboration of the empirically uncovered factors of CMC competence that closely correspond to some dimensions of face-to-face/off-line interpersonal communication competence. Finally, some remarks are made concerning the online testing procedures for web-based assessment systems related to CMC competence, and also about education for CMC competence as a part of education for participation in the information society.